Privacy Policy

Effective Date: July 22, 2026

1. Introduction

Reelify values your privacy. This policy explains how we collect, use, disclose, and protect information when you use our services.

2. Information We Collect

• Account information: your email address, username, profile image, and information needed for authentication.
• Usage data: feature activity, device and log information, access times, and generation history.
• Input and generated content: text, images, videos, and other content you upload or generate through the Service.
• Transaction information: orders, subscriptions, credits, and payment status. Full payment-card details are handled by our payment partner and are not stored directly by Reelify.

3. How We Use Information

• Provide, maintain, secure, and improve the Service.
• Process orders, subscriptions, and credits and provide customer support.
• Send service notices, security alerts, and necessary transactional emails.
• Prevent fraud, abuse, and illegal activity and comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We share necessary information with service providers such as cloud hosting, AI, storage, email, analytics, and payment providers only to operate the Service, comply with law, or protect legitimate rights.

5. Data Retention and Security

We retain information for as long as needed for the purposes described here, to meet legal obligations, and to resolve disputes. We use reasonable technical and organizational safeguards, but no internet transmission or electronic storage method is completely secure.

6. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, export, or restrict processing of your personal information. You may exercise these rights through account settings or by contacting us.

7. Children's Privacy

The Service is not intended for children under 13 or a higher minimum age required by local law. If we learn that we collected a child's personal information, we will take reasonable steps to delete it.

8. Changes to This Policy

We may update this policy from time to time. We will provide notice of material changes through the Service, website, or email.

9. Contact Us

For privacy, account, or data-rights questions, email support@reelify.info.